Understanding the different things that occur in the home care industry is important whether you’re a worker, manager, or even patient. There are all sorts of acronyms and jargon that can be used in the home care industry, so it’s important to understand what they all mean.
This article will focus on explaining what an EVV system is and how it’s used in the home care industry. If you’re unfamiliar with what an EVV system for home care is, this article was written for you. By the time you finish reading, you’ll have a full understanding of what an EVV system is, how it works, and why it’s used in the home care industry.
What is an EVV System?
Sometimes there’s no better place to start than the beginning. So, what is an EVV system? EVV stands for Electronic Visit Verification. It’s a system that’s used to verify that home care services are being provided as scheduled and as documented.
An EVV system can do a lot of things, but some of the most important things it can do are:
- Verify that the care provider arrives at the patient’s home on time
- Make sure that the care provider completes all of the tasks that are required
- Ensure that the care provider spends the amount of time at the patient’s home that is scheduled
- Track GPS location to ensure care providers are going to their patients’ homes as scheduled
An EVV system typically consists of two main components: a mobile app and a web-based portal. The mobile app is used by the care provider and allows them to clock in and out of visits, document what tasks were completed, and add any notes about the visit. The web-based portal is used by office staff and allows them to view visit reports, run analytics, and manage scheduling.
Some EVV systems also include an automated call component. This component calls the care provider when it’s time for their next visit and prompts them to clock in. It also calls the patient when the care provider is on their way and gives them an estimated time of arrival.
EVV systems are typically used in conjunction with home care software. Home care software is a web-based application that allows office staff to manage patient information, scheduling, billing, and more. When used together, EVV and home care software provide a complete solution for managing home care services.
EVV systems are becoming increasingly popular in the home care industry. Many states now require EVV for Medicaid-funded home care services, and more states are expected to follow suit in the coming years. EVV provides a level of accountability that was previously not possible with paper-based systems, and it gives office staff visibility into what’s happening in the field.
Why do EVV Systems Exist?
We touched a bit on this already, but it’s worth repeating: EVV systems exist to verify that home care services are being provided as scheduled and as documented. In the past, home care agencies have relied on paper-based systems to track visits. This was often times inaccurate and led to problems with billing, scheduling, and more.
EVV systems were created to solve these problems. EVV provides a level of accountability that was previously not possible with paper-based systems. It also gives office staff visibility into what’s happening in the field. This allows them to quickly identify and resolve any issues that may arise.
EVV systems are useful for a variety of reasons:
- They ensure that home care services are being provided as scheduled
- They make sure that all required tasks are being completed
- They track GPS location to ensure care providers are going to their patients’ homes as scheduled
- They provide a level of accountability that was previously not possible with paper-based systems
- They give office staff visibility into what’s happening in the field
- They allow for quick identification and resolution of any issues that may arise
On top of all of that, it’s actually a legal requirement for home care agencies to use an EVV system for certain patients that have certain types of insurance for a number of reasons.
Medicaid is the federal/state health insurance program for low-income Americans. In 2014, the Centers for Medicare and Medicaid Services (CMS) issued a rule that requires EVV for all Medicaid-funded home care services. This rule was implemented to help prevent fraud and abuse in the Medicaid system.
Since the CMS issued this rule, many states have begun requiring EVV for all home care services, regardless of funding source. This trend is expected to continue in the coming years, as more and more states adopt EVV requirements.
There are both legal and practical reasons why EVV systems exist. EVV provides a level of accountability and transparency that is required by many state governments. Additionally, EVV systems offer a number of benefits to home care agencies, including improved efficiency and reduced costs.
What Are the Other Types of Home Care Software?
You might find yourself wondering if there are any other types of software used in the home care industry, besides EVV systems. The answer is yes! In addition to EVV systems, there are a variety of other software solutions that are used by home care agencies.
Some of the most common types of home care software are:
- Patient management software:
- This type of software is used to manage patient information, including medical records, medications, and scheduling.
- Billing and accounting software:
- This type of software is used to manage billing and invoicing for home care services.
- Scheduling software:
- This type of software is used to manage the scheduling of home care visits.
- Analytics software:
- This type of software is used to track key metrics and performance indicators for home care agencies.
- Reporting software:
- This type of software is used to generate reports on various aspects of the home care business.
Home care agencies typically use a combination of different types of software to run their businesses. For example, an agency might use patient management software to track patient information and billing and accounting software to manage invoicing and payments. Or, an agency might use scheduling software to schedule visits and reporting software to generate reports on visit data.
The type of software that an agency uses will depend on a variety of factors, including the size of the agency, the type of services they provide, and the needs of their patients. Some agencies only use a few types of software, while others use a more comprehensive suite of solutions.
No matter what type of software an agency uses, it’s important that the software is integrated and easy to use. Home care is a complex business, and managing it effectively requires a well-designed software solution. A good home care software solution will save time and money by reducing errors and improving efficiency.
There are a variety of different types of home care software available on the market today. Home care agencies should carefully evaluate their needs before selecting a software solution. The right home care software solution will save time and money by improving efficiency and reducing errors.
Picking the Right EVV System
If you’re looking for an EVV system for your home care agency, you might be wondering how to choose the right one. There are a variety of different EVV systems on the market, and it can be difficult to know which one is right for your business.
Here are some factors to consider when choosing an EVV system:
- How much does the system cost? Is there a monthly fee or a per-visit fee?
- What features does the system offer? Does it have all of the features you need?
- Ease of use:
- How easy is the system to use? Will your staff be able to use it with minimal training?
- How well does the system integrate with other software solutions? Will you be able to easily transfer data between systems?
- What level of support does the vendor offer? Are they available 24/7 in case you have any problems?
There’s no one “right” answer when it comes to choosing an EVV system. The best EVV system for your business will depend on a variety of factors, including cost, features, ease of use, integration, and support. By taking the time to evaluate your needs, you can ensure that you select the EVV system that’s right for your business.
Understanding What’s Out There
Before we go, let’s just summarize everything we’ve gone over:
An EVV system is a system used to verify that home care services are being provided as scheduled and as documented. EVV systems typically consist of two main components: a mobile app and a web-based portal. These two components are usually used in tandem by different people throughout the industry.
EVV systems are growing more and more popular because they are both incredibly useful for caretakers and also because of the requirements that are set by the government for the use of this software.